ArtioPortal Desktop is no longer supported in Mozilla Firefox version 52 and later.
Mozilla Firefox version 52, released on 7 Mar 2017, no longer supports NPAPI plugins, including the Java plugin required by ArtioPortal Desktop.
As a result, Firefox is no longer a supported platform for ArtioPortal Desktop.
Customers who wish to continue using Firefox can install the Firefox ESR (Extended Service Release) 52.0 release, 32bit version: this version is expected to support NPAPI plugins and Java until May 2018.
Firefox ESR is a separate product, aimed at corporates who want a stable browser based on a particular base revision, with only security updates.
Firefox ESR can be downloaded from https://www.mozilla.org/en-US/firefox/organizations/
The attached document contains full details.
There is an option to use java in Firefox 52 but note that this workaround will be removed in Firefox v53
Open in firefox: about:config
- Right click : New boolean
- Preference name: plugin.load_flash_only
- Value: false